Features

Everything your team needs to serve customers well

AtendGo brings together your company's WhatsApp Business conversations and organises who answers what.

What you get

AtendGo features

Team inbox

All conversations in one list, filtered by mine, open and closed.

Claim and transfer

Claim a conversation, hand it to a colleague or send it back to the queue.

Saved replies

Ready-made texts with a shortcut: type /pix and the reply appears.

Approved templates

Reach a customer even after 24 hours with your approved WhatsApp templates.

AI assistant

Answers the most common questions with what you enter about your company, in Portuguese, English and Dutch.

Labels and notes

Organise by topic and leave internal notes the customer never sees.

Snooze and close

Move a conversation out of the way until the right time; close what is resolved.

Voice, photos and documents

Receive and send voice messages, photos and files.

Statistics

Conversations, messages, response time and the performance of each agent.

Access roles

Agent, supervisor and administrator, each seeing what they need.

App for iPhone and Android

The same conversations on the phone, with instant notifications.

Security

Sign in with e-mail and PIN, two-step verification and a log of who did what.

See AtendGo working for your company

Send us a message on WhatsApp. We show you team service, the mobile app and answer your questions.

Chat on WhatsApp
Chat on WhatsApp